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Terms of Service

Website Terms of Use

1. The website located at konradai.com (the "Website") is owned and operated by RG Legal Tech (also referred to as "we" or "us"). If you do not accept these Website Terms of Use, you are not permitted to access or use the Content.

2. If you access or use the Website on behalf of an entity (a "Company"), you represent and warrant that you have the authority to bind the Company to these Website Terms of Use, and the word "you" refers to Company throughout.

3. These Website Terms of Use describe how you may access the text, software, database, formatting, documents, graphic and written content, media, and all other information and materials made available on the publicly accessible portions of the Website (i.e., the sections that do not require a username and password to log in) (collectively, the "Content"). Please review them carefully.

4. The Content is intended solely for your use and solely for your professional use on behalf of your Company, if applicable. By accessing it, you agree to:

  • 4.1. Refrain from using the Website or the Content in violation of any law or regulation;
  • 4.2. Not copy, modify, reproduce, or distribute the Content, nor disclose it to any third party, except as permitted by law;
  • 4.3. Avoid any actions that could damage, disrupt, or adversely affect the functionality, availability, or quality of the Website or the Content;
  • 4.4. Not employ automated tools (e.g., robots, spiders, crawlers) to access, monitor, or extract data from the Website or the Content, and not bypass any security or access-control features;
  • 4.5. Not use the Website for competitive or fraudulent activities, or to advertise, solicit, or sell any goods or services to other Website users, nor exploit the Content for commercial gain;

5. All trademarks, copyrights, and other intellectual property rights in the Content or on the Website are owned by us, our suppliers, or by third parties that have granted us permission to reproduce their materials. None of these rights may be reproduced without our prior written approval. Nothing in these Website Terms of Use grants you any right, title, or interest in the Content or the Website.

6. The Content is offered on an "as is" and "as available" basis, and we do not make any guarantees, whether express or implied, about its accuracy, completeness, timeliness, suitability, reliability, or fitness for a particular purpose.

7. The Content provides general information only. Nothing on or within the Content is intended to create any contractual arrangement—such as a solicitor-client relationship—or to serve as an offer, solicitation, or provision of legal or professional advice. You acknowledge that the Content's information and materials may not reflect the most up-to-date legal developments. We accept no liability for any loss arising from your reliance on any Content featured there.

8. We bear no responsibility or liability regarding any matters connected to you or any third party's use of the Content.

9. We are not responsible for, nor do we endorse, external websites linking to the Website or those accessible through the Website.

10. You may link to our Website without obtaining written permission from us first.

11. Nothing in these Website Terms of Use limits or excludes our liability for fraud, for death or personal injury caused by our negligence, or for any other situation where limiting or excluding liability would be unlawful or in breach of regulation.

12. We may modify the Content at any time. Please review the Website periodically to stay informed about any changes.

13. These Website Terms of Use are governed by and interpreted under laws of the State of Delaware and those of the United States applicable therein.

Konrad AI - Terms of Service

Welcome to KONRAD AI. These Terms of Service ("TOS" or "Terms") govern your access to and use of the KONRAD AI software, a generative AI contract review application ("KONRAD", the "KONRAD Service" or the "Service").

By registering for, subscribing to, or accessing the Service, you signify you have read, understood, and agree to be bound by these TOS and that they form an agreement between you and RG Legal Tech. If you access or use the Service on behalf of an entity (a "Company"), you represent and warrant that you have the authority to bind the Company to these TOS, and "you" will refer to the Company throughout. If you do not agree with any part of these TOS, you should not access or use the KONRAD Service.

The KONRAD Service does not constitute legal advice, and KONRAD is not a law firm or a lawyer. It is a software system that provides information as a service, including the Outputs, generated using artificial intelligence (AI) systems, including Third-Party LLMs. While KONRAD was created and reviewed by lawyers, the information provided is not a substitute for retaining your own lawyer in your own jurisdiction.

1. Definitions

  • 1.1 "Content" means Input and Output collectively.
  • 1.2 "De-Identified Data" means Content that KONRAD has de-identified, and may also have aggregated, using HIPAA-compliant practices to avoid identifying or associating you or a specific individual, Company, and/or Confidential Information.
  • 1.3 "Input" means data, information, or materials provided by you to the Service, including but not limited to queries, documents, files, and other materials submitted or uploaded by you.
  • 1.4 "KONRAD Materials" has the meaning set out in section 4.5 of these TOS.
  • 1.5 "KONRAD Service" comprises the KONRAD AI proprietary software as a service platform and technology, including materials, templates and works contained therein and any modifications, updates, or upgrades of the same.
  • 1.6 "LLM" means a large language model, a type of AI algorithm that uses deep learning techniques and large data sets to understand, summarize, generate and predict new content.
  • 1.7 "Output" means data, information, or materials generated by the Service in response to Inputs.
  • 1.8 "Privacy Policy" means KONRAD's privacy policy found at konradai.com/privacy
  • 1.9 "Third-Party Information" means any content, data, or information not originating from the Service or from you or your users, but from external, public, or internet-based. Third-Party Information includes Third Party LLMs, meaning any third party LLM used by KONRAD to process User Data to generate Output in the Service.
  • 1.10 "User" means any individual who uses the Service on its own behalf or on behalf of a Company. "User Data" means a User's materials owned or controlled by the User or a Company, including any data received, uploaded or inputted from you through the KONRAD Service. User Data does not include KONRAD Materials.

2. Use of the Service

2.1 Registration. You must register and create a KONRAD account (an "Account"). If your Account is part of a Company's organizational account in KONRAD (an "Organization"), the administrator(s) of the Organization is responsible for ensuring your individual users comply with these TOS. You are responsible for the acts and omissions of any person who accesses the Account using the username and password created by you. You will promptly notify KONRAD upon becoming aware of any unauthorized use of an Account.

2.2 License and Access. Subject to these TOS, including payment, KONRAD grants you a limited, non-exclusive, non-transferable, non-sublicensable right and license to permit the number of users purchased to access and use the KONRAD Service for business purposes.

2.3 Documentation: You may reproduce and use the Documentation solely as necessary to support Users' use of the KONRAD Service.

2.4 Feature Revisions. KONRAD may revise the KONRAD Service and its features and functions at any time, including without limitation by removing such features and functions.

2.5 Free Trials. KONRAD may provide free trials to the KONRAD Service from time to time as agreed by KONRAD in writing.

3. User Obligations

3.1 Responsibility for Content. You are fully responsible for having the necessary licenses to provide the Content to KONRAD (and its subcontractors and service providers). You are responsible for the accuracy, completeness and lawfulness of the Content, including compliance with applicable data privacy laws. You are responsible for its use of Content and for ensuring such use does not violate applicable law or these TOS.

3.3 Service Restrictions. You agree you will not access or use the KONRAD Service to:

  • 3.3.1 Violate any third party's rights or applicable law;
  • 3.3.2 Compromise, circumvent or interfere with the integrity, security, or performance of the Service or any data contained therein;
  • 3.3.3 Modify, reverse engineer, or create derivative works of the KONRAD Service or any associated software or infrastructure, except as permitted by law;
  • 3.3.4 Make the KONRAD Service available to any third party, including by way of sale, resale, rent, lease or the offer any time-sharing arrangement, service bureau, or any service based on the KONRAD Service;
  • 3.3.6 Compete with KONRAD or monitor the availability, functionality, or performance of the KONRAD Service for any competitive purpose;
  • 3.3.7 Introduce or attempt to introduce any Malware (as defined below) or other harmful software or data into the KONRAD Service;
  • 3.3.8 Manipulate the Output to generate prohibited content or breach confidentiality; or
  • 3.3.9 Provide any personally identifiable health data, payment card industry data or other classified information as defined by the Governing Law.

You shall not use any KONRAD Materials contained in the Output to (a) develop, train, or improve any product or service that competes with KONRAD, (b) reverse engineer or extract underlying models, algorithms, or data, or (c) otherwise use KONRAD Materials in a manner that would compete with or harm KONRAD.

4. Inputs and Outputs

4.1 License to KONRAD. You grant KONRAD and its licensors a non-exclusive, worldwide, sublicensable, royalty-free license to use Content and User Data to provide the KONRAD Service, to address or prevent technical problems, or as otherwise may be required by law.

4.2 User Data Ownership. As between the parties, you retain all right, title, and interest (including any and all intellectual property rights) in and to User Data and Content (excluding KONRAD Materials).

4.4 Output. Given the nature of the KONRAD Service and artificial intelligence, Output may not always be unique or accurate, and other users may receive similar or identical Output from the KONRAD Service. Your rights to any Output under these TOS do not extend to other Users' Data. Content belonging to you is strictly segregated and will not be accessible by other users outside of your Organization. Output may also incorporate Third-Party Information. You acknowledge that KONRAD does not manage or control Third-Party Information, and assumes no responsibility for it.

4.5 KONRAD Materials. KONRAD and its licensors and service providers own all right, title, and interest (including all intellectual property and proprietary rights) in and to all elements of the KONRAD Service, including: (a) all underlying and associated software, source code, object code, models, algorithms, data sets, training data, documentation, user interfaces, designs, workflows, processes, methods, know-how, and trade secrets; (b) all features, functionalities, and any improvements, modifications, enhancements, updates, upgrades, or derivative works thereof; (c) any licensed content from third parties; and (d) any and all other technology, inventions, works of authorship, or materials developed, used, or provided by KONRAD (excluding Output) in connection with the Service (collectively, "KONRAD Materials"). All rights not expressly granted to you under these TOS are reserved by KONRAD and its licensors.

4.6 De-Identified Data. Subject to KONRAD's confidentiality obligations under these TOS, KONRAD will have the right to use De-Identified Data to enhance the quality and functionality of the Service. KONRAD commits to employing industry-standard measures to ensure that De-Identified Data cannot be used to re-identify you, an individual or any third party (as applicable).

4.7 Usage Data. KONRAD collects tracking and operational data related to your use of the Service, including but not limited to, the number of prompts per user, the number of prompts per day, and the frequency of use for each chat mode utilized ("Usage Data"). KONRAD may analyze, modify, and reproduce Usage Data to provide, improve, and maintain the Service. Usage Data is KONRAD's Confidential Information. KONRAD grants you a non-exclusive, irrevocable license to view, use, disclose, and create derivative works of your Usage Data for your internal business purposes. KONRAD will not disclose Usage Data to third parties except (1) in aggregated and de-identified form or (2) when necessary to provision the Service and fulfill KONRAD's obligations under this TOS.

4.9 No AI Model Training. KONRAD will not use Content to train artificial intelligence models. KONRAD will not disclose or use your User Data for any commercial purpose unrelated to uses identified herein absent your written consent.

5. Confidential Information

5.1 Scope. "Confidential Information" or "CI" means all non-public information, including data and technology, disclosed by a party or its users (the "Disclosing Party"), whether written, graphic, or oral, to the other party (the "Receiving Party") that a reasonable person should understand to be confidential due to the circumstances of disclosure or the nature of the information itself. CI excludes information that: (i) is now in the public domain or subsequently enters the public domain without fault of the Receiving Party; (ii) is presently known by the Receiving Party from its own sources, as evidenced by its prior written records; (iii) is received by the Receiving Party from a third party not under any obligation to keep such information confidential; (iv) is independently developed by the Receiving Party without access or reference to the Disclosing Party's CI; or (v) is released from confidential treatment by written consent of the Disclosing Party.

5.2 Obligation and Use of Confidential Information. Except as required or necessary for the performance of the Service or its obligations under these TOS, the Receiving Party agrees not to disclose or use for any purpose any CI without the prior written consent of the Disclosing Party. The Receiving Party will take all necessary and reasonable precautions to prevent the disclosure of CI to any unauthorized third parties.

5.3 Compelled Disclosure. If the Receiving Party is legally required by a court or regulatory body to disclose the Disclosing Party's CI, the Receiving Party must, unless prohibited by law: (i) promptly notify the Disclosing Party (if time allows) before disclosing, so the Disclosing Party can seek a protective order or other remedy; and (ii) provide reasonable assistance to the Disclosing Party in obtaining such protective order. If the Receiving Party still must disclose the CI, it will only share that portion of the CI that is legally necessary and use commercially reasonable efforts to obtain assurances that it remains confidential.

6. Fees & Payment

6.1 Payment. Unless otherwise agreed in an Order Form, KONRAD will invoice you through our payment processor, Stripe, and you shall pay such fees upon receipt of an applicable invoice from the payment processor. All invoices will be paid in U.S. dollars. Payments will be made without the right of set-off or chargeback. All payments made by you are non-refundable regardless of actual usage, and all commitments are non-cancellable. KONRAD reserves the right to increase fees at any time, which increase will apply to your next orders, or at renewal of any applicable Subscription Term.

6.2 Taxes. Fees do not include any sales, use, value-added, import, export, or excise taxes that may apply to your purchase (collectively, "Taxes"). You are responsible for paying all Taxes associated with your purchase unless you provide KONRAD with a valid tax exemption certificate.

7. Warranties and Disclaimer

7.1 Warranties. KONRAD warrants that: (i) it will provide the Service in a professional and workmanlike manner in accordance with generally accepted industry practice, using personnel with the necessary skills, experience, and training, and in accordance with these TOS; and (ii) the Service, in the form provided by KONRAD, will materially perform in accordance with any documentation provided by KONRAD.

7.2 Remedies. In the event of a breach of any of the foregoing warranties in Section 7.1, your sole and exclusive remedy is limited to reperformance or correction of any non-conforming Service. If correction or re-performance is not commercially feasible within thirty (30) days of a receipt of notice from you, then you may terminate upon written notice to KONRAD, and KONRAD will promptly refund to you all prepaid, unused fees paid by you to KONRAD relating to the terminated Subscription Term. The foregoing is conditioned upon you notifying KONRAD within thirty (30) days of becoming aware of the condition giving rise to a claim during the Subscription Term.

7.3 Disclaimer. THE SERVICES PROVIDED BY KONRAD ARE DELIVERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SERVICES OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED IN OUR SERVICES. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ACKNOWLEDGE AND AGREE THAT OUTPUT MAY BE INCOMPLETE OR INACCURATE AND THE ACCURACY OF ARTIFICIAL INTELLIGIENCE MODELS CAN NEVER BE GUARANTEED. FURTHER, YOUR USE OF OR RELIANCE UPON THE OUTPUT IS AT YOUR SOLE RISK. YOU AGREE TO REVIEW THE OUTPUT AND TO ABIDE BY THE LEGAL, REGULATORY, OR PROFESSIONAL LICENSING OR OTHER FIDUCIARY RULES OR OBLIGATIONS THAT MAY APPLY TO YOU. IN NO EVENT SHALL KONRAD OR ITS LICENSORS HAVE ANY LIABILITY ARISING FROM YOUR USE OR RELIANCE ON ANY OUTPUT. THE SERVICES ARE NOT DESIGNED FOR USE IN HIGH-RISK ACTIVITIES WHERE FAILURE COULD LEAD TO PERSONAL INJURY OR SEVERE ENVIRONMENTAL DAMAGE.

8. Limitation of Liability

8.1 Indirect Damages Disclaimer. TO THE EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION LOSSES OR LIABILITY RESULTING FROM LOSS OF DATA, LOSS OF REVENUE, ANTICIPATED PROFITS, OR LOSS OF BUSINESS OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Direct Damages. TO THE EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR A PARTY'S INDEMNIFICATION OBLIGATIONS, IN NO EVENT WILL EITHER PARTY'S TOTAL, AGGREGATE LIABILITY EXCEED THE AMOUNT PAID OR PAYABLE BY YOU FOR THE AFFECTED SERVICES DURING THE APPLICABLE SUBSCRIPTION TERM FOR THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DAY THE ACT OR OMISSION OCCURRED THAT GAVE RISE TO YOUR CLAIM OR ONE THOUSAND DOLLARS ($1,000.00), WHICHEVER IS GREATER.

8.3 Allocations of Risk. BY ENTERING INTO THIS AGREEMENT, YOU ACKNOWLEDGE AND AGREE THAT KONRAD'S PRICING AND THE SERVICES ARE BASED UPON THE DISCLAIMERS OF WARRANTY AND THE LIMITATIONS OF LIABILITY HEREIN. THESE TERMS ARE INTENDED TO FAIRLY ALLOCATE RISK BETWEEN THE PARTIES (INCLUDING THE RISK OF POTENTIAL FAILURE OF CONTRACTUAL REMEDIES AND CONSEQUENTIAL LOSSES). THE DISCLAIMERS OF WARRANTY AND THE LIMITATIONS OF LIABILITY FORM THE ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND KONRAD.

9. Indemnification

9.1 By KONRAD. KONRAD will, at its expense, defend or settle any claim brought against you by an unaffiliated third party that the Service infringe the intellectual property rights of a third party ("Infringement Claim") and will indemnify you against and pay (i) any settlement of such Infringement Claim consented to by KONRAD or (ii) any damages finally awarded by a court of competent jurisdiction to such third party as relief or remedy in such Infringement Claim. KONRAD has no obligation to defend or indemnify to the extent the Infringement Claim is attributable to (a) your User Data, (b) any Non-KONRAD Applications, (c) your modifications to the Output and subsequent use thereof, (d) Third-Party Information, or (e) use of the Service in violation of these TOS. KONRAD may, at its own expense and discretion, choose to: (i) secure the right for you to continue using the affected portion of the Service; (ii) replace or modify the infringing technology to provide similar functionality and avoid infringement; or (iii) if neither option is feasible, terminate your right to use the affected portion of the Service. If this happens, and you request it in writing, KONRAD will terminate your access to the Service and promptly refund any prepaid unused fees you have paid to KONRAD for the applicable Subscription Terms. This states the entire liability and obligations of KONRAD, and your exclusive remedy, for any actual or alleged infringement of any intellectual property right related to the Service.

9.2 By You. You agree to defend, indemnify and hold harmless KONRAD and its subsidiaries, agents, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all unaffiliated third-party claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your User Data, including any claim that the User Data infringes, misappropriates, or otherwise violates any third-party's rights or applicable law; or (b) your use of the Output in a manner that violates applicable law or any third-party's rights.

9.3 Conditions. The obligations of the parties in this Section 9 are conditioned upon the indemnified party ("Indemnitee") (i) promptly notifying the indemnifying party ("Indemnitor") in writing of any threatened or pending claim for which indemnification is being sought ("Claim"), (ii) giving Indemnitor, at Indemnitor's expense, reasonable assistance and information requested by Indemnitor in connection with the defense and/or settlement of the Claim and (iii) tendering to Indemnitor sole control over the defense and settlement of the Claim. Indemnitee's counsel will have the right to participate in the defense of the Claim, at Indemnitee's own expense.

10. Term and Termination

10.1 Term and Termination. These TOS remain in effect until either you or KONRAD terminate it. You may terminate your Account without a refund at any time upon written notice to us at info@konradai.com. Such termination takes effect at the end of any Subscription Term then in effect. Either party may terminate these TOS if the other party materially breaches these TOS and does not cure such breach within thirty (30) days of written notice by the non-breaching party.

10.2 Suspension. KONRAD may suspend your access to the Service if you: (a) are in material breach of these TOS and fail to cure such breach within ten (10) days of written notice from KONRAD; or (b) you've failed to pay fees when due and do not cure such non-payment within ten (10) days of written notice from KONRAD. No refunds are available for suspension under this section.

10.3 Auto-renewal. Service offered as a subscription will automatically renew at the end of each Subscription Term unless you cancel by providing us with written notice before the end of the Subscription Term. Renewal will be at the then-current published pricing for the Service.

10.4 Effect of Termination. Upon expiration of the Subscription Term or termination of this TOS, you shall cease use of the Service. Any provisions that by their nature are intended to survive the termination or expiration of this TOS will survive.

11. Governing Law, Jurisdiction, and Dispute Resolution

11.1 Venue. These TOS shall be governed by, and interpreted in accordance with, the laws of the State of Delaware without reference to its conflicts of law principles.

11.2 Dispute Resolution and Arbitration. The parties agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to these TOS, or the breach or alleged breach thereof, through any other equitable or legal means available to such party by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in the Borough of Manhattan, New York, unless you and KONRAD agree otherwise. Nothing in this Section shall prevent a party from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of a party's data security, intellectual property, or other proprietary rights.

11.4 Limitation. YOU AND KONRAD AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

12. General

12.1 Entire Agreement. These TOS and the Privacy Policy constitute the entire agreement between you and KONRAD relating to the subject matter herein and can only be modified in writing, signed by both parties. In the event of any conflict, the order of precedence is as follows: (i) Privacy Policy and (ii) these TOS. KONRAD may modify these Terms at any time. Your continued use of the Service after the effective date of any modification to the TOS or DPA constitutes your acceptance of such modifications.

12.2 Assignment. You may not assign your rights to use the Service, or any of your associated rights under these TOS without the prior written consent of KONRAD, which it may provide in its sole and absolute discretion. KONRAD may assign or otherwise transfer your rights to use the Service and these TOS to an affiliate or to a successor in connection with the sale of all or substantially all of its business or assets to which these TOS relates. Subject to this section, these TOS will inure to the benefit of and will be binding upon the parties and their respective heirs, successors, and permitted assigns.

12.3 Logo Use. KONRAD may identify you or your Company as a user of the Service, including by using your name and logo, on its website and in marketing and other promotional materials and presentations.

12.4 Notices. All notices must be in writing (in English) and sent to the email address registered to your Account or, if to KONRAD, to info@konradai.com. Either party may update its email address for notices under this TOS by providing notice to the other party in accordance with this section.